top of page
  • How can I contact THEHAUSS?
    You can reach us by phone at 919-344-7661 or email us at info@thehausss.com. You can also connect with us on Facebook and Instagram.
  • Where is THEHAUSS located?
    Our business address is 8024 Glenwood Ave, Suite 305, Raleigh, NC 27612. Click here to open in maps
  • What is THEHAUSS?
    What is THEHAUSS? THEHAUSS is a full-service interior design and architecture firm offering E-Design services, home decor products, and digital products. Our goal is to create beautiful, functional spaces that reflect our clients' unique styles and needs. New Logo of THEHAUSS, 2024 after JUNE 2024:
  • How do I book a service?
    To book a service, visit our website www.thehausss.com, select the service you are interested in, choose a date and time, and complete the booking and payment process.
  • What is included in the Initial Consultation SketchUp 3D service?
    This service includes a one-hour private session, priced at $150, available both in-person and via video conferencing. You will receive a detailed 3D model of your space created by our expert designers.
  • What services does THEHAUSS offer?
    THEHAUSS offers a range of interior design services tailored to meet the unique needs and preferences of our clients. Our services include: 1. Concept development and design planning, where we work closely with our clients to understand their vision, style, and requirements for the space. 2. Space planning, where we utilize our expertise to optimize the layout and flow of the space, ensuring functionality and visual appeal. 3. Material and finish selection, where we source high-quality materials and finishes to bring the design concept to life, from flooring and wall treatments to furniture and decor. 4. Custom furniture and millwork design, where we create bespoke pieces that are tailored to fit the space perfectly and reflect the client's individual style. 5. Project management, where we oversee every aspect of the design process, from procurement to installation, ensuring a seamless and stress-free experience for our clients. Our goal is to create spaces that are not only beautiful but also functional, comfortable, and reflective of the client's personality and lifestyle. We strive to bring a collaborative and personalized approach to every project, ensuring that the end result exceeds expectations.
  • What is your cancellation and rescheduling policy?
    You can cancel or reschedule up to 24 hours before your appointment for a full refund. Cancellations or rescheduling requests made less than 24 hours in advance will not be refunded.
  • What are the fees for an initial consultation?
    The Fees varies depending on each services. All initial consultation fees will be credited towards the service price if you decide to proceed with the service.
  • What are the payment terms for your services?
    At THEHAUSS, we strive to make the payment process as convenient and transparent as possible for our clients. Upon agreeing to work with us, we require a deposit of 50% of the estimated design fees before we commence any work. The remaining balance will be due upon completion of the project. We accept various payment methods, including credit/debit cards, bank transfers, and checks. We understand that every project is unique, and we are always open to discussing flexible payment options to best suit our clients' needs. Additionally, for larger or more complex projects, we can discuss a customized payment schedule to ensure that the payment terms are mutually beneficial. Our goal is to provide exceptional interior design services while maintaining a fair and reasonable payment process for our clients. If you have any specific questions or concerns regarding payment terms, please don't hesitate to reach out to our team, and we will be more than happy to assist you.
  • What is E-Design?
    : E-Design is a virtual interior design service that allows us to work with clients remotely. We provide design plans, mood boards, shopping lists, and other resources to help you create your dream space.
  • How do I send you my floor plan for an E-Design project?
    You can send us a simple floor plan sketch, including hand-drawn room outlines, measurements, and labeled rooms. Please include a ruler, pencil, and eraser in the scene to emphasize its draft nature.
  • What does the Initial Consultation for Project Management Services include?
    This one-hour consultation, priced at $100 (credited towards the project if continued), allows us to discuss your project scope, goals, and timeline. We will provide an outline of how we can assist you throughout the project.
  • How do I book an Initial Consultation for Project Management Services?
    Visit www.thehausss.com, select 'Initial Consultation' under 'Project Management Services,' choose your preferred date and time, and complete the booking and payment process.
  • Are the guides and tutorials available online?
    Yes, all of our guides and tutorials are available online. You can access them through our website at www.thehausss.com.
  • Do I need to create an account to access the guides and tutorials?
    While some of our basic guides are available without an account, we recommend creating an account for full access to all tutorials, additional resources, and updates.
  • What types of guides and tutorials does THEHAUSS offer?
    We offer a variety of guides and tutorials covering topics such as space planning, color selection, material sourcing, DIY home decor projects, and using design software like SketchUp, Revit, and AutoCAD.
  • What tools and materials do I need for the DIY tutorials
    At THEHAUSS, we understand the joy of DIY projects and value the creativity and individuality it brings to interior design. For our DIY tutorials, we highly recommend having essential tools such as a measuring tape, hammer, level, screwdriver set, power drill, and safety gear. Additionally, materials like paint, paintbrushes, wallpaper, adhesive, sandpaper, and fabric for upholstery can help bring your DIY projects to life. However, the specific tools and materials you will need may vary based on the tutorial, so we always provide a detailed list of requirements for each project on our website to ensure that you are well-prepared. Feel free to reach out to our team if you have any questions or need additional guidance for your DIY endeavors.
  • How can I access the guides and tutorials?
    To access our guides and tutorials, visit our website and navigate to the "Resources" page on the menu and then click on its submenu "Guides and Tutorials" section. You can view or download the materials directly from there.
  • Are the guides and tutorials suitable for beginners?
    Yes, we offer guides and tutorials for all skill levels, from beginners to advanced users. Each tutorial is labeled with the appropriate skill level.
  • Who creates the guides and tutorials?
    Our guides and tutorials are created by our team of experienced interior designers and architects, ensuring that the content is both professional and practical.
bottom of page